MIS Global Technologies

BOOTCAMP

HELP DESK & IT SUPPORT - Job Ready Program

Our Help Desk & IT Support – Job-Ready Program is an intensive, hands-on training course designed to equip you with the skills, knowledge, and certifications employers are actively seeking. Whether you’re just starting out or looking to upskill, this program provides a clear pathway into the Help Desk & IT Support workforce.

Throughout the program, you’ll gain practical experience in critical areas such as hardware, software, networking, troubleshooting, security and cloud. You’ll also build a strong foundation in IT infrastructure and receive guidance on how to prepare for globally recognised industry certifications (such as CompTIA A+, CompTIA Network+)

4 Months 

Intermediate

English

This course provides a broad variety of foundational knowledge for all IT vocations.

To equip candidate with practical, job-ready Help Desk & IT Support skills focused on hardware, software, networking, troubleshooting, security and cloud and to prepare them for entry-level roles and industry certifications, CompTIA A+ , CompTIA Network+.

 

What will you learn?

Prerequisite

There are no prerequisites as long as you are dedicated and willing to learn. Our pre-course lessons will assist you in preparing for our programme.

 

Benefit

  • Network Administrator Certification.
  • Get trained by industry expert.
  • Online/self-study 
  • Payment plan
Schedule
Duration
Class Conduct
Online / Remote
4 Months
Online

Job Opportunity

  • IT Support Technician
  • Help Desk Officer
  • Technical Support Engineer
    Cloud Support Analyst

Why Should Enrol

  • Get training by industry expert
  • Hands on Labs
  • Practical hands on training and experience
  • Fosters personal and professional development in ever changing ICT environment

Curriculum | Your study plan

Testimony | What our students said?

  • Hardware Setup
  • Installing components like batteries, cameras and Wi-Fi
  • Accessory option
  • Network setup
  • Troubleshooting
    Diagnosing issues
    Troubleshooting tools
  • Component installation
  • Cables and connector
  • Peripheral device
  • Mother boards and power 
  • Virtualisation concept
  • Cloud model
  • Diagnosing issue
  • Troubleshooting tools
  • Operating systems installation
  • Windows tools
  • File Systems
  • Malware prevention
  • Software troubleshooting
  • Operational Procedure
  • Documentation
  • Backup and recovery
  • OSI model layers
  • Networking

Appliances

  • Cloud concepts
  • Ports and protocols
  • Traffic types
  • Transceivers and connectors
  • Network topologies
  • IPv4 addressing
  • Routing technologies:
  • Switching technologies
  • Wireless devices
  • Physical installations
  • Documentation
  • Life-cycle management
  • Change management
  • Configuration management
  • Network monitoring:
  • Disaster recovery
  • Disaster recovery
  • Network services
  • Access and management

FAQ

  • Study now Pay Later

  • Pay only $65 per Week

  • Early bird discount are available

There are no prerequisites as long as you are dedicated and willing to learn. Our pre-course lessons will assist you in preparing for our programme.

Part Time Duration
Day3 month 
Evening3 month 
Saturday3 month 
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