One day
Beginner/Intermediate
Team Leads / HR Professionals / All Employees
Provides the essential tools to identify, manage, and resolve workplace disputes, turning potential disruptions into opportunities for growth and stronger collaboration.
An instructor-led training session, whether in-person or online, is base on classroom.
Learners can go through the content and activities at their own pace.
Combines traditional, face-to-face “seat time” with some online learning activities.
Identifying the root causes of workplace friction.
Verbal and non-verbal strategies to lower tension.
Step-by-step processes for facilitating resolutions between third parties.
Establishing feedback loops to prevent recurring conflicts.
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