Three days
Intermediate
Team Leader / Supervisor / Manager

Designed to transition technical experts into effective people leaders. This course focuses on emotional intelligence, conflict resolution, and strategic decision-making to drive team performance.

An instructor-led training session, whether in-person or online, is base on classroom.

Learners can go through the content and activities at their own pace.

Combines traditional, face-to-face “seat time” with some online learning activities.
Leadership styles vs. Management tasks.
Coaching, mentoring, and delegation.
Difficult conversations and active listening.
Leading teams through organizational transitions.


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