MIS Global Technologies

SHB50216 Diploma of Salon Management

A nationally recognised qualification reflecting the role of senior managers and small business owners of personal services businesses. They are responsible for coordinating the day-to-day operation of the business and for planning, monitoring, and evaluating the work of the team. Salon managers also operate with significant autonomy to make strategic business management decisions. This qualification provides a pathway to work as a salon manager in any type of personal service business including hairdressing or beauty salons, barber shops and spas.

10

Units of competency

12 mo

Maximum duration

100%

Online self-paced

POA

Course fee

2 instalments

Fee payment

Employment Pathway

Where this qualification takes you

Intended to prepare students or recognise and develop existing workers performing administrative and management roles in a personal services business environment. Graduates will have theoretical and practical knowledge and skills for specialised and/or skilled work and/or further learning. This qualification is transferrable across many industries.

Salon Manager

Coordinate day-to-day operations of a hairdressing, beauty salon, barber shop, or spa.

Small Business Owner

Operate and manage a personal services business with strategic autonomy and business management skills.

Team Leader

Plan, monitor and evaluate the work of a team in a personal services environment.

Individuals in these roles carry out moderately complex tasks in a field of expertise that requires business operations skills. They may possess substantial experience in a salon range but seek to further develop their skills across a wide range of salon management functions.

Learning Outcomes

What you will be able to do

The SHB50216 Diploma of Salon Management is designed to equip students with the knowledge and skills required to manage a salon or beauty-related business. The diploma aims to provide students with a comprehensive understanding of salon management principles and practices.

  • Manage Finance

    Develop financial management skills to oversee budgeting, financial reporting, and monitoring of financial performance within a salon environment.

  • Lead and Manage People

    Learn how to lead and manage a team effectively, including managing recruitment, performance, and professional development.

  • Develop and Implement Marketing Strategies

    Understand marketing principles and strategies to develop and implement effective marketing plans for a salon business.

  • Manage Business Operations

    Gain skills in managing day-to-day salon operations, including customer service, inventory management, and compliance with industry regulations.

  • Monitor and Manage Workplace Health and Safety Practices

    Understand and implement workplace health and safety practices relevant to a salon environment.

Course structure

Units of competency

The course will be delivered over a one-year period, comprising 7 core units and 3 elective units.

Core Units

Code
Title
BSBHRM404
Review human resource functions
BSBHRM506
Manage recruitment selection and induction processes
BSBSUS501
Develop workplace policy and procedures for sustainability
SHBXPSM001
Lead teams in a personal services environment
SHBXPSM002
Manage treatment services and sales delivery
SHBXPSM003
Promote a personal services business
SHBXWHS002
Provide a safe work environment

Elective units

Code
Title
BSBMGT502
Manage people performance
BSBSMB404
Undertake small business planning
BSBWOR501
Manage personal work priorities and professional development

Entry Requirements

Minimum entry requirements

There are no formal entry requirements set by training.gov.au, however Alpha Education House requires the following from all applicants.

Workplace access requirement — unique to this course

Students enrolling in the SHB50216 Diploma of Salon Management must have access to a suitable personal services environment for the duration of the course. This may include a beauty, hairdressing, or barbering salon that provides services to paying clients and operates to the standards of a commercial business.

Access is essential to meet the assessment requirements of specific units, such as SHBXPSM001 Lead teams in a personal services environment, which requires students to lead a team over six separate three-hour work periods in a real or simulated industry setting.

Students must confirm access prior to or at the commencement of training. If a student is unable to secure access independently, AEH may assist in identifying potential options; however, students remain responsible for ensuring this requirement is met.

Fees are paid in two equal instalments. Foundation skills essential to performance are explicit in the performance criteria of each unit of competency. Learners are encouraged to visit www.training.gov.au to find more details.

Delivery arrangements

How the course is delivered

Learners study at their own time and pace via a Learning Management System (LMS), following a delivery schedule provided at the commencement of training, which includes tentative duration for each unit of competency and timeframe to submit the associated assessments.

Online LMS

The course is delivered on a Learning Management System with video conferencing support, telephone, and email. 100% self-paced online delivery.

Self-paced schedule

A delivery schedule provided at commencement includes tentative duration for each unit and timeframe to submit associated assessments.

Onboarding support

After enrolment, learners receive a step-by-step video conferencing guideline to navigate the AEH LMS and understand assessment tasks

Progress monitoring

Trainer/assessor regularly communicates with learners by email, tracks activities completed, and initiates support sessions if needed.

🔰Video conferencing and recordings may be used to collect evidence of competency if required. Candidates may consult with the assigned trainer/assessor before attempting assessments.

Practical sessions available

Should any part of the course require practical application, Alpha Education House can arrange practical sessions in our salon or your workplace. Contact our admissions office to discuss your practical requirements.

✨ All Programs Delivered & Certified by Alpha Education House

All accredited study programs and qualifications are delivered and certified by Alpha Education House (Australian Education and Training Institute (AETI) Pty Ltd · ABN: 58 164 980 027 · ACN: 164 980 027 · RTO Code: 46419). Where training programs have limited places, these will be filled in order of completed bookings. If Alpha Education House closes or ceases to deliver any part of a qualification, it will assist learners in locating another provider or refund the portion of fees for which training has not been provided.

Student Support, Welfare & Guidance

We are here for you

AEH assists all students in their efforts to complete their training program.

First line of support — Your trainer

If you experience any difficulties with your studies, contact your trainer as the first line of support. Your trainer tracks your progress and responds to inquiries regularly via email, keeping records of learner activities when studying online.

Director of Studies

If the matter requires more attention, you will be referred to the Director of Studies to assess the nature of the underlying problem (language, time management, conceptual understanding) and develop an appropriate action plan. This will be documented in the student file with feedback to the trainer, including timelines for actions to be assessed for success or re-evaluation. AEH will make available its full resources to ensure the student achieves the required level of competency.

Personal difficulties

For personal difficulties, the Director of Studies will seek to assist. If the student's needs exceed AEH's support capacity, the student will be referred to an appropriate external agency. There are no fees charged for referral, although fees may apply for the accessed service.

Recognition of Prior Learning

RPL & Credit Transfer

You can apply for recognition of prior learning, academic credit and work experience towards this qualification.

What is RPL?

During the course of your life, you will develop a wide range of skills and knowledge through work, volunteer roles, family commitments and various tasks undertaken in everyday life. You are building up a bank of knowledge. The evidence of these skills and knowledge accumulated can be used to help you gain a qualification.

Work experience

Prior employment and industry experience may count towards your qualification.

Academic credit

Previously completed qualifications or formal study may be recognised via credit transfer.

Application process

To enroll into a course at Alpha Education House, complete the Student Enrolment Form and submit by email to info@alphaeducationhouse.edu.au

Step 01

Submit application

Complete the Student Enrolment Form in full and email it to info@alphaeducationhouse.edu.au

Step 02

Receive Letter of Offer

Our Admissions Officer reviews your application. When complete, you receive a Letter of Offer (valid 30 days), invoice, and Student Agreement.

Step 03

Accept & pay initial fee

Return the Student Agreement with the initial payment of fees to confirm your enrolment. Fees are paid in two equal instalments.

Contact us

Get in touch

For further information please contact the Alpha Education House Admissions Office. Students should also visit alphaeducationhouse.edu.au for more information about the study environment, course fees, refund policy and support services.

info@alphaeducationhouse.edu.au

Enrolment forms and general enquiries

0415 467 684

Admissions Office

PO Box 46, Austral NSW 2179

Australian Education and Training Institute (AETI) Pty Ltd

alphaeducationhouse.edu.au

Course fees, refund policy & support services

🏢MIS Global Technologies Pty Ltd — ABN: 76 673 854 530 · www.misglobaltech.com.au · Mobile: 0420 359 354

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